Introduction
At Canada-Accommodate Hotel & Casino, we are committed to protecting the privacy of our guests, visitors, and online users. This Privacy Policy outlines how we handle and protect your personal information when you use our services, visit our hotel and casino, or browse our website.
Information We Collect
We collect personal data to enhance your experience, including:
- Contact information: name, email, phone number
- Booking and reservation details
- Payment information (processed securely)
- Preferences and special requests during your stay
- Interaction with our loyalty programs and promotional activities
- Browser and device information when you visit our website
How We Use Your Information
We use your information for the following purposes:
- To manage and process hotel reservations and casino services
- Provide a personalized guest experience
- Process secure payments and transactions
- Send you updates, special offers, and marketing communications (with your consent)
- Improve our website’s functionality and enhance your online experience
- Ensure security and compliance with regulatory requirements
Cookies and Tracking
Our website uses cookies and similar technologies to track your browsing habits and preferences, which helps us provide personalized services and targeted advertisements. You may manage cookie preferences through your browser settings.
Third-Party Sharing
We may share your personal information with:
- Payment service providers
- Marketing and advertising partners
- Loyalty program administrators
- Third-party vendors assisting with operational or technological services These partners are bound by confidentiality agreements and are only permitted to use your information for the agreed purposes.
Data Security
We take appropriate security measures to safeguard your data from unauthorized access, disclosure, or loss. However, no system is completely secure, and we encourage our users to protect their passwords and other personal credentials.
Your Rights
As a guest, you have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Request the deletion of your data, where applicable by law To exercise these rights, contact us at [email protected] or through your guest account.
Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from minors. If we become aware of any such data, we will take immediate steps to delete it.
Policy Updates
Canada-Accommodate Hotel & Casino reserves the right to update this Privacy Policy periodically. Significant changes will be communicated through our website, and the updated policy will reflect the new terms.
External Links
Our website may contain links to external sites. Canada-Accommodate Hotel & Casino is not responsible for the content or privacy practices of those third-party sites. We recommend reviewing their privacy policies before engaging with their services.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at [email protected] or by phone at [phone number]. Our team is dedicated to addressing your concerns promptly.